Contact New Era Academy

New Era Academy Contact Us in the UK and Overseas

Contact New Era Academy today. We are based in the UK, where the team offers personalised services to Teachers, Learners, and Parents and our Examiners. NEA’s reach extends across all of the UK, Northern Ireland, and Ireland as well as a number of international countries that adopt our English-speaking syllabus.  Our regulated examinations syllabus is ideal for teaching Communications and Performance disciplines within drama schools and teaching academies, as well as by independent drama teachers.  If you are interested in adopting our syllabus and becoming an NEA International Representative, please contact New Era Academy today, and the team will be happy to provide further information.

Our Locations

The New Era Academy team works remotely to support all requests from across the community, and we are contactable by phone, email, or using our contact and application forms. Our Examination Panel is fully mobile and our Examiners will travel to your location for scheduled examination sessions, throughout the UK, Northern Ireland, and abroad. We also offer online examination sessions via Zoom, where our Examiners will work remotely.  Contact us at New Era Academy at the details below.

Postal Address:

71-75 Shelton Sreet, Covent Garden, London, WC2H 9JQ

UK Registered Office:

Redington Court, 69 Church Road, Hove, East Sussex, BN3 2BB

Contact Us:

WhatsApp for NEA Teachers & Examiners (only):

New Era Academy Contact Forms

New Era Academy is committed to providing fast and high-quality service to our community of teachers,  learners, and parents. We have provided a range of forms for specific queries, so please use the click-through buttons below to submit your information. We will be in touch very soon.

General Enquiries

General Enquiries

New Era Academy Key Dates

2023 Office Closures

The NEA office will take a Summer and Winter break, during which times the phone and email will not be monitored. We will respond to all queries when the office re-opens, and we thank you for your understanding.

Summer Closure:  7th to 18th August (inclusive) and 28th August 2023

Winter Closure: 20th December to 2nd January 2024 (inclusive)

2024 Office Closures

The NEA office will take a Summer and Winter break, during which times the phone and email will not be monitored. We will respond to all queries when the office re-opens, and we thank you for your understanding.

All Published UK Bank Holidays

Summer Closure:  12th to 26th August (inclusive) 

Winter Closure: 20th December to 3rd January 2025 (inclusive)

Frequently Asked Questions

Yes, for in-person examinations, NEA will schedule one of our Examiners to attend your centre or venue to eliver the examination sessions for you and your learners.

Yes there is an minimum of £450 for each exam session, which will usually have several exams scheduled during the session. If you are uncertian abot the minimum fee or are a new teacher with NEA, please call us on 0330 133 1885 or email exams@neweraacademy.co.uk to discuss.

New Era Academy do run centres in Brighton and Belfast for examinations throughout the UK academic year. If you and your students are located elsewhere in the UK or Overseas, our Examiners will travel to your center or venue to deliver the examination session.

Your NEA qualification title is the long Description that appears on your certificate. UCAS recognise NEA qualifications from Level 3/Grade 6 and above. For example, a Grade 8 in Communications would be on UCAS as NEA Level 3 Certificate in Graded Examination In Communications Grade 8. Refer to the UCAS Tariff Points table under NEA Resources.

All of our Syllabi documentation is available as PDF downloads from our website. You can find the full syllabus documents, as well as the specific disciplines syllabus sections from the menu or on the NEA Syllabus & Fees page.

Yes we offer online examination sessions. A silver lining from our pandemic experiences! Online examinations are a great way to help those learners who want to progress through their Grades at a faster pace.

We know, sometimes IT happens! Try clearing your cache, as sometimes the exam Portal updates need your internet browser to be refreshed. If you are still unable to access the portal, please contact us on 0330 133 1885 or exams@neweraacademy.co.uk.

Our Grades 6,7 and 8 exams are all worth UCAS points but you can only claim your highest scoring points tally with UCAS within the NEA category. So if you have a Merit at Grade 7 and 8, you can only claim UCAS points for the Grade 8 Merit. However, if you have taken exams that sit in the different NEA categories, (ie. one is in the Performance Exams category and the other is in Communication Exams category), then you can claim UCAS points for your highest results in each category. Refer to the UCAS Tariff Points table under NEA Resources.

Your student will be able to resit the exam as we do not offer refunds. Your student will be able to reschedule to the next exam session of their teacher and their fee will be deferred. However, we also run fortnightly online catch up sessions which your student can book onto to sit the examination.